Delivery Policy

Delivery Policy:

We endeavour to deliver products in excellent condition and in the best possible time.

Standard Conversion rate is not followed in case of currency change. You will be charged as per the currency specific catalogue.

Any dispute between the TCNS and the Service Provider shall be resolved by mutual discussions between the authorized signatories. If the dispute remains unresolved, the parties may refer such dispute to a court of law located within the jurisdiction of courts in Delhi only.
Our orders are shipped internationally from our warehouses across India to your provided shipping address via DHL. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL for import duties and taxes, you will have to pay DHL directly at the time of delivery.

For more information about shipping and delivery, please see our Shipping FAQs.